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Employment Rights Assessment

Document Title: Statement of Impartiality
Doc Ref: QMS003
Version Number: 0.1
 

ERA Services understand the importance of impartiality and the avoidance of conflicts of interest and have established relevant policies and procedures within the Quality Management System. To support these policies and procedures, clauses within the Terms and Conditions of employment for our staff, and maintenance of additional signed Confidentiality and Impartiality Agreements for all staff have been implemented. Certification decisions are made by competent persons independent of any certification activity prior to the final decision stage of the assessment process.

ERA Services evaluates the potential risk to its impartiality in a number of ways by internal audit, management review, by the appointment of an Impartiality Committee and the appointment of an Impartiality Auditor to perform an impartiality audit. Conducted periodically these procedures review, evaluate and recommend actions relating to risks to certification process and impartiality ensuring the Impartiality Mechanism is fair, transparent and maintains the objectivity of all work delivered to all applicants and clients.

Where any such risks are identified, ERA Services shall put appropriate measures in place to eliminate or minimise them. These measures are monitored for effectiveness.

ERA Services is a non-profit distributing company, organised in such a way as to ensure that impartiality is not compromised by commercial, financial or other pressures.

ERA Services does not engage in any activities which could compromise its impartiality and it does not provide consultancy, nor does it have links with bodies providing consultancy to the assessment sector, and it does not promote the services of any such body.

ERA Services applies its policies and procedures in a non-discriminatory way, and its services are available to all UK employers with more than one employee who is not themselves.

In the event that clients or stakeholders have concerns regarding the impartiality or objectivity of ERA Services, non-discriminatory procedures are in place for handling complaints and appeals.

Copyright and all other relevant Intellectual Property Rights exist on all text relating to the full content of the website and the company services offered by ERA Services CIC.
 
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Registered in England & Wales No: 12441128

Registered Office Address
Solway House Business Centre Parkhouse Road, Kingstown, Carlisle, Cumbria, United Kingdom, CA6 4BY

ERA AND UMBRELLA COMPANIES

Currently we know that there is talk of regulating umbrella companies and we understand why. The need to demonstrate compliance on a more frequent basis has affected many agencies and requesting additional certification from umbrella companies is now commonplace.

There are various companies who offer assessments and certifications and this gives agencies peace of mind that their contractors are being looked after and things are done correctly. Not all of these are affordable or accessible for smaller umbrella companies, but ERA Services has a fair and affordable pricing structure, and as long as you have 1 employee, you can opt for an ERA assessment.

ERA conducts a thorough, impartial assessment of all aspects of employment rights from minimum wage, holiday pay, modern slavery, and confirmation that all taxes are paid appropriately and on time for both your internal and umbrella workers, along with the additional responsibilities for your umbrella workers in line with AWR, the EAA Conduct Regulations and Key Information Documents.  The ERA audit is not just a case of ticking boxes and providing documents; in line with UKAS procedures, we look at the processes in place to ensure that a company is following them to be the best employer that they can be.

Holding an ERA certificate should reassure your agencies that you uphold the standards set for all employers in the UK and that your contractors are well taken care of.

ERA AND RECRUITMENT AGENCIES

We do recognise that in the temporary workforce sector that there has been much unrest over the last few years caused mainly by constant changes to taxation and employment law legislation and appreciate that recruitment agencies are under more and more pressure from end clients to evidence their compliance, and this includes their relationships with umbrella companies. The ERA assessment is tailored with additional questions that deal with your responsibilities as an employer of your internal staff, along with additional responsibilities for your temporary workers such as AWR day one and week 12 rights, EAA Conduct Regulations and the Key Information Document.

The ERA audit is not just a case of ticking boxes and providing documents; in line with UKAS procedures, we look at the processes in place to ensure that a company is following them to be the best employer that they can be.

Holding an ERA certificate should reassure your end clients that you uphold the standards set for all employers in the UK and that your contractors are well taken care of.

ERA AND EMPLOYERS

ERA conducts a thorough, impartial assessment of all aspects of employment rights from minimum wage, holiday pay, modern slavery, and confirmation that all taxes are paid appropriately and on time. The ERA audit is not just a case of ticking boxes and providing documents; in line with UKAS procedures, we look at the processes in place to ensure that a company is following them to be the best employer that they can be.